On March 22nd, the second mini workshop was successfully held at HKPC 香港生產力促進局 . Our COO, Terence Chiu, led the workshop, diving into the application of AI Customer Service for omni-channels, along with an easy-to-use broadcasting engine.

In the ever-changing world of business today, the importance of AI-driven solutions cannot be overstated for organizations, regardless of their scale. Terence enlightened the audience about the transformative potential of AI in enhancing customer interactions, reducing response times, and elevating overall customer contentment. Participants acquired tangible insights into harnessing AI to optimize their customer service workflows, enhance operational efficiency, and propel business expansion.

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#Asiabots #AI #customerservice #conversationalAI #Collaboration

#虛擬人 #數字人 #聊天機器人 #自動電話 #智能客服大使